Terms of Service

These Terms of Service (“Terms”) form a legally binding agreement between you and Dean O'Meara, trading as Kerfuff, based in West Yorkshire, United Kingdom (“we”, “us”, “our”). They govern your use of the Kerfuff application, website, and related services (together, the “Service”).

By creating an account or using the Service you confirm that you are at least 16 years old (or the age of digital consent in your country) and that you agree to these Terms. If you are using Kerfuff on behalf of a household, you accept these Terms on behalf of all members.

Contact: hello@kerfuff.app

Kerfuff is a family calendar and household organiser. It lets you create a shared household calendar, sync calendars from Google, Microsoft Outlook and Apple Calendar (via CalDAV), display your schedule on any spare screen, manage chores, routines, shopping lists, meals and recipes, and capture dates from school letters and emails using AI.

We aim to keep the Service available 24 hours a day, but we do not guarantee uninterrupted availability. We may carry out maintenance, apply updates, or experience incidents that cause the Service to be temporarily unavailable.

We may change or withdraw features of the Service at any time. Where a change materially removes a feature you are actively using on a paid plan, we will give you at least 30 days' notice and a proportional refund option if you choose to cancel.

You can sign in with an email address and password, or using Google or Microsoft OAuth. You are responsible for keeping your credentials secure and for all activity under your account.

A Kerfuff household has one Owner. The Owner invites other members and assigns roles (Adult, Teen or Child). The Owner is responsible for ensuring all members comply with these Terms and is the billing contact for paid plans.

Child accounts (for household members who are minors) are created and controlled entirely by an Adult in the household. Child accounts have limited permissions and cannot access billing or account settings.

You must not create multiple households to circumvent the limits of your plan.

The free plan includes: household calendar, unlimited paired display screens, syncing one calendar per provider (Google, Outlook, Apple), chores and routines, shopping and to-do lists, the photo screensaver, and one household.

The free plan has no time limit. We do not delete free accounts for inactivity in the ordinary course; however, we reserve the right to remove accounts that have had no activity for more than two years after giving you 30 days' written notice.

The paid plan adds: AI scanning and email capture, meal planning and recipe box, additional photo storage, extra saved display layouts, and additional households (where offered). Current pricing is shown on the pricing page.

Billing cycle. You may choose monthly or annual billing. Your plan renews automatically at the end of each cycle. We will email you at least 7 days before an annual renewal.

Cancellation. You can cancel at any time in Settings → Account → Manage subscription, with no need to contact us. Cancellation takes effect at the end of the period you have already paid for. No partial refunds are issued for the remainder of that period except where required by law.

Failed payments. If a payment fails, we will retry for up to 14 days and email you. If payment is not recovered within 14 days, your household returns to the free plan. No data is deleted — you simply lose access to paid features until you update your payment method.

Refunds. If you cancel within 14 days of your first-ever payment and have made little use of the paid features, email us and we will issue a full refund. After that period, refunds are at our discretion. Where required by consumer protection law (including the UK Consumer Rights Act 2015), statutory rights apply.

Stripe. Payments are processed by Stripe, Inc. By purchasing a paid plan you also agree to Stripe's Services Agreement. Kerfuff never stores your card number, expiry date, or CVV.

Kerfuff integrates with the following third-party services. By connecting them you also agree to their respective terms:

• Google Calendar — two-way sync via the Google Calendar API. By connecting a Google account you agree to Google's Terms of Service. Our use of data obtained via Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements. You can disconnect Google Calendar at any time in Settings → Calendar accounts.
• Microsoft Outlook Calendar — read-only sync via Microsoft identity platform. By connecting a Microsoft account you agree to Microsoft's Services Agreement. You can disconnect Outlook Calendar at any time in Settings → Calendar accounts.
• Apple Calendar / iCloud — two-way sync via CalDAV using an app-specific password you generate. This is not an affiliation with Apple Inc. Kerfuff never receives your Apple ID password. You can revoke the app-specific password from your Apple ID settings at any time.

We are not responsible for the availability or behaviour of these third-party services. If Google, Microsoft or Apple changes or withdraws its calendar API, affected sync features may stop working without notice to us.

The AI capture feature (available on the paid plan) uses Anthropic's Claude API to extract event dates and list items from photos, PDFs and forwarded emails. By using this feature you confirm that you have the right to submit the content and that the content does not violate any applicable law.

AI extraction is not infallible. Extracted drafts are always shown to you for review before anything is added to your calendar. You are responsible for checking the accuracy of any extracted data before approving it.

You may not use AI capture to process content that contains personal data belonging to third parties without their consent, or content that is obscene, unlawful, or in violation of any intellectual property rights.

All calendar events, tasks, photos, household data, and other content you create or upload (“Your Content”) remains yours. You grant us a limited, worldwide, royalty-free licence to store, process, and display Your Content solely for the purpose of providing the Service to you and your household.

We do not sell Your Content, use it for advertising, or share it with third parties except as set out in our Privacy Policy (for example, with sub-processors bound by data processing agreements).

You are responsible for the content you upload. Do not upload content that is unlawful, harmful, or infringes the rights of others.

You agree not to:

• Attempt to access another household's data or circumvent the Service's authentication or authorisation controls.
• Use the Service to transmit spam, malware, or other harmful content.
• Reverse-engineer, decompile, or create derivative works from any part of the Service.
• Use automated scripts to scrape or interact with the Service in a way that places unreasonable load on our infrastructure.
• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We may suspend or terminate accounts that violate these rules without notice. For serious or repeated violations, we reserve the right to permanently ban an account.

Kerfuff, its design, software, and all associated trademarks and brand elements are owned by Dean O'Meara and are protected by intellectual property law. Nothing in these Terms grants you any right to use our name, logo, or other brand features.

Feedback or feature suggestions you share with us may be used to improve the Service without any obligation to compensate you.

Calendar sync, reminders, and notifications are provided on a best-efforts basis. Network conditions, third-party API availability, and browser permissions all affect reliability. Do not rely on Kerfuff as the sole reminder for medical, safety-critical, legal, or time-sensitive obligations.

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties — express or implied — including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by applicable law, Kerfuff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including loss of data, missed appointments, or loss of business.

Our total aggregate liability to you for any claim arising under these Terms shall not exceed the greater of: (a) the amount you paid us in the 12 months before the claim, or (b) £50.

Nothing in these Terms limits or excludes liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that may not be limited or excluded under the Consumer Rights Act 2015 or other applicable consumer protection legislation.

You may delete your account at any time in Settings → Account → Delete account. This permanently deletes all household data. For household Owners, this includes all members' data. This action cannot be undone.

We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if we discontinue the Service. If we discontinue the Service entirely, we will give at least 60 days' notice and issue pro-rata refunds for unused paid periods.

These Terms are governed by the law of England and Wales. Any dispute that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer in the UK, you also have the right to use the Ombudsman Services or the Online Dispute Resolution platform. Nothing in these Terms affects your statutory consumer rights.

We may update these Terms from time to time. For material changes we will give you at least 14 days' notice by email and by an in-app notice. If you continue to use the Service after the effective date of a change, you accept the updated Terms. If you do not accept the change, you may delete your account before the effective date.

For any question about these Terms, email us at hello@kerfuff.app. We aim to respond within 5 working days.